Shipping & Returns

🚚 Shipping Policy – BuySmart GH

At BuySmart GH, we aim to deliver your orders quickly, safely, and affordably to your doorstep across Ghana. Here's everything you need to know about our delivery process:

✅ Delivery Areas

We deliver nationwide across Ghana, including:

• Greater Accra (Accra, Tema, Madina, Spintex, etc.)

• Kumasi & Ashanti Region

• Cape Coast, Takoradi, Sunyani, Tamale, and more
  Some remote areas may require longer delivery times or location confirmation.

📦 Delivery Timeframes

• Accra & Tema: Same-day or next-day delivery (for orders before 12PM)

• Kumasi & Major Cities: 1–2 working days

• Other Regions: 2–4 working days depending on location

Note: Orders placed on Sundays or holidays will be processed the next working day.

💵 Delivery Charges

Delivery fees vary by location and will be confirmed when your order is placed.

• Accra & Tema: Starting from GHS 20

• Other Regions: Based on distance and package size

• Some items may include FREE delivery as a promo

🛍️ Order Confirmation

Once your order is placed, a team member will contact you via call or WhatsApp to:

1. Confirm your delivery address

2. Provide delivery cost and time

3. Arrange payment method (Cash or MoMo on Delivery)

🔐 Secure Delivery

• Our dispatch riders or courier partners will contact you before delivery

• You can inspect your item before payment (where applicable)

• Please have your cash or mobile money ready upon delivery

❗ Delivery Terms

• If you miss a delivery, we may reschedule once. Additional attempts may incur extra fees

• If your delivery location is outside regular zones, we may arrange pick-up at a nearby station

• Bulk or fragile items may take longer to process

💬 Need Help With Your Delivery?

Contact us any time with questions about your order status:

📞 Call/WhatsApp: +233 [592985872]
📧 Email: support@buysmartgh.com